FAQ’s
-
All drivers must hold a valid driving license for at least 2 years.
For groups A, B, the driver must be strictly more than 22 years old.
-
Only drivers mentioned in the rental agreement are allowed to drive the vehicle.
-
Yes, you may add an additional driver onto your rental agreement. This must be done at the time of rental. The additional driver must present a valid driving licence at time of rent. You can also add an additional driver onto your rental agreement during your rental. To do this the driver and the additional driver can visit our office . The additional driver must present a valid driving licence and must comply with age restrictions.
-
We don’t charge extra for additional driver.
-
DEPOSIT FOR GUARANTEE: In order to confirm the booking we usually keep a small deposit such as 10% of the total amount .The rest of it is payed the day of the delivery when we fill the rental agreement.
-
No. Towing is a violation of the rental agreement and is not permitted under any circumstances.
-
When you change the return location a rate may apply.
-
Vehicles are to be operated only on regularly maintained roads. Off-road use is in violation of the rental agreement.
-
Please contact with our office in case you won’t be able to deliver on time , charges may apply.
-
In the case you return the car earlier than the agreed delivery date, there will be no refund.
-
If you face any difficulties , you should immediately contact us at +30 6980765362 (available 24/7). You may also visit our rental office.
-
You should contact the police immediately, and then contact us to assist you on the situation.
Insurance covers our clients in case of an accident with the excess of 500 euros. More specifically in case of an accident caused by the driver ,the client pays for damages(broken glass ,mirror ,plastic ) until 500 euros then insurance covers the rest.
There are damages which are not covered by any insurance. Such cases are single damages to the lower part of the vehicle, wheels and tires. Also not covered are damages due to driving on an improper road surface, towing another vehicle, transfer of explosives, rallying, etc.
-
In case you do not show-up on the pick-up time that you provided during your reservation refund won’t be made for your deposit.